
Louisville Metro Government, in partnership with local service providers, has established "Operation White Flag" as a critical safety net for individuals experiencing homelessness during dangerously cold weather. The emergency protocol is activated whenever the temperature or wind chill is forecasted to drop to 35 degrees Fahrenheit or below, ensuring that no one is forced to remain unsheltered on the coldest nights.
When a White Flag alert is issued, Louisville's emergency plan for its unhoused residents goes into effect. Participating shelters, including organizations such as Wayside Christian Mission, The Salvation Army, and St. Vincent de Paul, significantly expand their capacity to accommodate everyone in need. During these nights, standard intake procedures and eligibility requirements are often relaxed, and no one seeking warmth and safety is turned away, even if the shelters reach their usual capacity. The primary goal is to prevent weather-related injuries and deaths among the city's most vulnerable population.
The initiative is a coordinated effort managed by the Coalition for the Homeless and Louisville's Homeless Services Division. To find an available bed and get information on the nearest location, individuals are encouraged to call the Coordinated Shelter Access (CSA) hotline at (502) 637-2337, as noted by local media. Transportation can be a significant barrier for many, and local partners work to provide rides to shelters when possible. Beyond overnight shelter, the program provides vital resources, connecting people to services that can offer long-term support.
The success of Operation White Flag often relies on community support. Recent cold snaps have highlighted the need for more volunteers to help staff the shelters and for donations of essential items like blankets, warm clothing, and food. This collective effort between the city government, non-profits, and residents underscores a community-wide commitment to protecting all of Louisville's citizens during periods of extreme weather.



